CANCELLATION & REFUND POLICY

At Adythrive, we strive to provide exceptional services and digital products to our valued clients. We understand that circumstances may arise where you need to cancel your order or request a refund. Please read our cancellation and refund policy carefully to understand your rights and responsibilities.

Cancellation Policy:

Service Cancellation: For digital marketing services, clients can request cancellation at any time by contacting our customer support team. However, cancellation requests made after work has begun may be subject to fees based on the work completed.

Product Cancellation: For digital products, such as software, templates, Ebooks, & Pdfs cancellation requests can be made same day of purchase. Once the product is downloaded or accessed, cancellation may not be possible.

Refund Policy:

Service Refund: Refunds for digital marketing services will be provided based on the amount of work completed and the terms outlined in the service agreement. Refund requests must be submitted same day of the initial purchase.

Product Refund: Refunds for digital products will be considered if the product is defective, not as described, or fails to meet reasonable expectations. Refund requests must be made same day of purchase and may require proof of purchase.
Partial Refunds: In some cases, partial refunds may be offered if only a portion of the service or product has been utilized.

How to Request a Cancellation or Refund:

To request a cancellation or refund, please contact our customer support team via email at info@adythrive.com.Please provide your order details, including the order number and reason for cancellation or refund request.Our customer support team will review your request and respond within 7 business days with further instructions.

Exceptions:

Refunds may not be provided for services or products that have been substantially utilized or where the cancellation/refund request is deemed unreasonable. Adythrive reserves the right to refuse or deny any cancellation or refund request that does not comply with this policy.

Policy Updates:

Adythrive reserves the right to modify, amend, or update this cancellation and refund policy at any time without prior notice. Any changes to the policy will be posted on our website.By engaging with our services or purchasing our products, you agree to abide by the terms outlined in this cancellation and refund policy.If you have any questions or concerns regarding this policy, please feel free to contact us. We appreciate your understanding and cooperation.